Handsome Horse France

We have a choice of shipping carriers depending on your requirements.

We will always use reputable companies and packages will be sent with tracking details

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Your items can be sent using a Pick Up Point or delivered straight to your door, the choice is yours at the checkout

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PLEASE NOTE - WHILST WE SET OUT ON OUR ECOMMERCE JOURNEY, ALL SHIPPING WILL BE PAID FOR BY WEIGHT OF ORDER UNTIL WE CAN ESTABLISH MORE DATA ON COSTS

Prices are estimated below, true shipping costs will be found at checkout

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** FEED WILL NOT BE POSTED ** Collection in store or by our delivery routes

 

MONDIAL RELAY 3-5 days   TO PICK UP POINT

up to 1kg        4.40€

up to 3kg        6.75€

up to 5kg      10.95€

up to 10kg     13.95€ 

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COLLISIMO  DELIVERED TO YOUR DOOR  2-3 DAYS

up to 1kg      8.25€

up to 2kg     9.55€

up to 5kg   14.65€

up to 10kg  21.30€

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Our aim is to dispatch all in-stock items within one working day, however, we will keep you up to date with your order progress by email and SMS. When your order leaves us we will send you a note and where possible the tracking details. Sometimes the tracking is not available until the parcel has been collected for the departure depot. 

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WHAT IF AN ITEM IS OUT OF STOCK?

 We try to hold items we sell in stock, occasionally this may not have been possible, in which case, we will tell you as soon as possible after the receipt of your order. We will then inform you when we expect to be able to dispatch your order and you have the option to cancel your order ( we really don't want to lose customers, so our aim is to get items to you as fast as possible) 

On a multiply item order, if some items are in stock, we will give you the option to hold the order or send the items that we have. 

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CAN I CANCEL MY ORDER?

 yes, of course, we know that people change their mind, we are all human. You can cancel your order at any time until dispatch, free of charge and we will issue a refund, if your card has been charged within 48 working hours. If your order has already been dispatched you will have to pay for the return courier costs.

Please note that we can not issue a refund on any cancelled orders until all items are returned in their original and undamaged condition. Please see our general terms and conditions for more information

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